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MDGRAPHICS (referred to
herein as "we", "us" or "our")
believe that electronic privacy is a key element in the
success of the Internet as a service and have created
this policy statement to demonstrate our commitment to
privacy. This statement describes what information we
gather about our customers and how we use it. Our objective
is to protect your personal privacy. As with any policy,
it addresses general practices, and specific exceptions
may arise from time to time. Since we may revise this
policy periodically, we recommend that you review it on
an ongoing basis.
INFORMATION
COLLECTED
Most of the information
about us and our products posted on our website is offered
without collecting any personally identifiable information
from you. However, if you wish to request a quote, free
evaluation, place an order or contact us, we must collect
some personal information from you. You will know whenever
we are collecting this type of information from you because
you will have to complete a form. Generally, when you
place an order, we collect only your name, street and
billing address, zip code, phone number and e-mail address.
In addition to personally identifiable
information, we may also collect some information about
you using technology, so it may not be readily apparent
to you that it is being collected. For example, when you
enter our website your IP address is collected. An IP
address is often associated with the place from which
you enter the Internet such as your Internet service provider,
company or university. This information is not personally
identifiable. We use this type of information to make
our website more interesting and useful to you. Our policy
is not to combine this information with personally identifiable
information, although in certain instances we may do so
to identify a visitor in order to protect our website,
service or third parties.
We also use cookies, pieces of information
our website sends to your computer while you are viewing
our website that are then stored on your computer's hard
drive. Cookies enable our website to remember important
information that will make your use of our website more
useful. Cookies, by themselves, cannot be used to determine
the identity of any user. Depending on what your browser
permits, you may have the capability to decline our cookies
or ask your browser to indicate when a cookie is being
sent. Please note, though, that if you decline our cookies
or ask for notification each time a cookie is sent, you
may not have access to certain features of our website,
and our ability to offer services to you may be diminished.
HOW
INFORMATION IS COLLECTED AND USED
We use personally identifiable
information in a limited number of ways. We primarily
use it to complete transactions you request. For example,
if you place an order, we will use the personally identifiable
information you provide to process that order, or if you
request additional information we will use it to contact
you. We will also use information we have collected to
send you e-mail updates.
DISCLOSURE
OF INFORMATION COLLECTED
We retain third-party companies
to assist us in providing the products you order, such
as hiring a shipping company to deliver a package. In
these instances, we share your personally identifiable
information with these third parties. However, we furnish
them this information only to assist in the order fulfillment
process, and they are allowed to use this information
for this purpose only.
It is our general policy not to disclose
personally identifiable information to any other third
parties. Please note, however, that we expressly reserve
the right to disclose this information in certain limited
circumstances, such as being required by law to do so,
for example, to comply with a court order or subpoena;
or to protect the safety and security of other guests
on our website. We believe disclosures of this type are
rare.
CONTACT
US
If you have any questions
or concerns regarding this privacy policy or if you need
further assistance, you may contact us by sending an e-mail
directly to
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